OUR ROOF REPLACEMENT PROCESS
Roofing projects don't have to be complicated or stressful. We promise our roof replacement and repair processes will go smoothly.
A Guide to Our Process
Almost every Long Island area roofing company will describe your roofing project process like this: inspection and estimate, collect deposit, start job, finish job, collect final payment. At DuckDuckRoof, we believe that in order to have the best outcome, there should be more attention and explanation involved to ensure your roofing repair or replacement project is completed according to your expectations and our standards.
1 - EDUCATIONAL CONSULTING
We Provide an Educational Consultation: We spend time with you, explaining the many steps a roof repair or replacement involves and your options for ensuring the job is done right. During this consultation, our licensed contractor will fully inspect the roof and its support structure.
2 - DETAILED PROPOSAL
We Provide a Detailed Proposal: Our proposal will give you all the details of the work to be performed, any warranties included with that work, and any other services our licensed contractor would recommend for your home.
3 - PRE-CONSTRUCTION MEETING
We Provide a Pre-construction Meeting: Once you accept our proposal, your Project Manager will walk you through the agreed-upon work and provide you with a detailed timeline for the project’s completion.
4 - PROJECT INSTALLATION
We Begin Installation: During the installation, our licensed roofing team will perform an initial removal and cleanup of your old materials, allowing for an assessment of the existing structure and solid plans for the new structure. Once groundwork for the new structure is in place, we apply shingles, venting, and waterproofing (as needed) to the new roof. The last step of installation includes a final inspection and cleanup to ensure the work site and your home is clean.
5 - Post Construction Walk-through
We Perform a Post Construction Walk-through: Your Project Manager will walk through all the work performed to ensure the project has been completed to your satisfaction.
6 - Final Inspection & Warranty Review
We Provide a Final Inspection & Warranty Review: Once your Project Manager determines all work is completed, he will review any additional work done since the post-construction walkthrough and share with you the details of the warranty on all work performed.
7 - Customer REVIEW Survey
We Provide a Customer Review Survey: Once the project is completed, you will receive an Customer Review Survey. Your honest feedback allows us to continue improving and maintaining the customer-focused service we provide.